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Achieve ultimate relaxation with comforting heat and massage. Combining reliable, tested, and intelligent heat with proven massage, the Heatsense is a great addition to your horses’ daily routine to maintain good back health.
Achieve ultimate relaxation with comforting heat and massage. Combining reliable, tested, and intelligent heat with proven massage, the Heatsense is a great addition to your horses’ daily routine to maintain good back health.
Equilibrium

Equilibrium Massage Pad Heatsense - Small

£499.00
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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
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Hassle free returns

**Please use this link**: | Yodel

Please email returns@hopevalleysaddlery.co.uk for any faulty items.*

We understand that when you Shop Online, things can go wrong. You might need a different size, or the colour may not be as expected - you may even have just changed your mind. Our Returns & Exchanges Policy is designed to give you the flexibility that you need.

Returns Policy

  • If you Return your item(s) to us within 3 Months of receipt, in unsoiled, undamaged and unused condition, we will happily Refund or Exchange them for you. This includes all tags still being attached and returned in the product packaging in which the items were sent out in. Please do not apply postal stickers directly on to the product packaging. E.g, footwear boxes, rug bags etc. In the event of these terms not being adhered to, we may be forced to deduct from your refund.
  • Refunds within the statutory period are made in line with the Consumer Contract Regulations.
  • Please send all Returns to: Returns Dept, Hope Valley Saddlery, Rockhead House, Staden Lane, Buxton, SK17 9RZ. It is essential that you include a covering note with your parcel, telling us:
    • Your Original Order Number,
    • Your Name and Contact Phone Number,
    • Whether you would like a Refund or an Exchange (and what you might require in exchange).
  • We strongly advise customers to obtain proof of postage from the Post Office, as in the extremely unlikely event of the item(s) not reaching us, this would be required in order for you to claim compensation. RETURN COSTS WILL BE COVERED BY THE BUYER.

Exchanges
  • Exchanges are subject to stock availability. Please check our website for up to date stock.
  • For Exchanges, please forward a cheque payable to "Hope Valley Limited" to cover the new Outbound postage. If you prefer, we can contact you by phone to take payment for this by a debit or credit card. The cost will usually be the rate of the Original Postage Cost (items originally sent postage free excepted). Please E-Mail returns@hopevalleysaddlery.co.uk if you have any queries regarding exchange postage costs. Payment of a standard delivery charge of £4.99 will be required to send you your replacement item(s).


Incorrect/Faulty Items
  • If you think you have received an incorrect item, faulty item or have items missing from your delivery, please contact us by E-Mailing returns@hopevalleysaddlery.co.uk . In regards to incorrect/missing items, this needs to be within 3 days of receipt of delivery. We will then be able to advise on the best way to proceed. Usually, this will involve the item being returned to our Returns Department for Inspection and verification of the fault prior to dispatching any replacements or issuing any refund. We may be able to provide a Freepost label so that there is no cost of this return. However as this is not always the case, please contact us prior to making any Return. We regret that we are unable to issue any replacements or refunds until we have verified the fault.
  • Please do not return any incorrect/faulty items without having contacted us first on returns@hopevalleysaddlery.co.uk We know dealing with a faulty item can be an annoying inconvenience for you, so please be assured that our team are here to help you and always aim to resolve issues as quickly and easily as we can. Often the judgement of faulty items lies with the supplier/manufacturer, so time must be allowed for their assessment and report so we can then move forward and resolve the issue.
  • Where incorrect or faulty items are verified, Hope Valley Saddlery will usually provide a FREEPOST label via e-mail to cover the costs of the return postage (via Royal Mail). We will also cover outbound postage costs of any replacement goods required. Where the FREEPOST label is not applicable, any return postage costs will need to be agreed beforehand with our Returns Department to ensure this will be reimbursed. You must obtain proof of postage.

Other Returns Information
  • In order to minimise potential fraud, all refunds will be made via the original payment method. Refunds may take up to 3 working days to appear back in your account.
  • If you are returning a parcel from a non-EU country please follow these instructions
    • Write on the front of the parcel – RETURNING TO SELLER also please make a note of the item(s) included,
    • This will enable to an item to clear customs more efficiently,
    • We also suggest the item is sent using a tracked and insured service.

  • If you choose to return your parcel, please keep an eye on the tracking. If there are to be any tracking issues or if it has been more than 7 working days and you have not heard from us, please contact us so that we can try and help with getting your return actioned.

Orders Purchased Using Klarna

  • Unfortunately, due to Klarna's terms and conditions, we are unable to accept orders back for an exchange when purchased via Klarna. These orders can only be refunded back to Klarna for them to then reimburse your account.

Equilibrium Massage Pad Heatsense - Small

Season:AW24

Brand:Equilibrium

Code:EQB0749

Achieve ultimate relaxation with comforting heat and massage.

Combining reliable, tested, and intelligent heat with proven massage*, the Heatsense is a great addition to your horses’ daily routine to maintain good back health.
  • The choice is yours – pick from heat and three intensities of massage.
  • Reliable, tested therapeutic heat output with sensors to turn heat off/on depending on your horse’s temperature.
  • Heat in the back third of pad to target the most common areas of weakness.
  • Six Massage motors evenly distributed across the pad.
  • Fits into your daily routine with a 30-minute programme.
  • Shaped to follow the contours of the horses back with 90cm coverage from withers to quarters.
  • Battery operated to take it with you wherever you go.
  • Covered by a 2-year guarantee.
  • Contains 1 x Massage Pad Heatsense, 1 x Storage Bag, 1 x Equilibrium Heatsense Battery, 1 x Equilibrium Heatsense Charger.
Now available in two sizes:
Heatsense Small: to fit ponies 14hh and under, or 5ft6 rug and under.
Heatsense Standard/XL: to fit horses and ponies 14.1hh and above or 5ft9 rug size and upwards.

*Based on the popular Equilibrium Massage Pad clinically proven to improve back flexibility and
promote relaxation tested at Myerscough College, 2007.

Additional Information

What inspired the Massage Pad Heatsense for horses?
With the Massage range already helping horses worldwide, it seemed only natural to add the next best thing – heat! Heat that is reliable, tested and targeted to reach safe recommended therapeutic temperatures (42 degrees Celsius).

How can Massage and Heat benefit horses?

Our horses work hard for us with a lot of pressure being put onto their muscles through exercise. Massage and heat are two simple ways in which we can help support healthy muscle function in our horse.

Massage

Performance depends on freedom of movement, full flexibility, and an absence of musculoskeletal pain, all of which can be improved using massage (Gellman, 1998).

Benefits of Massage include:
  • Helps maintain healthy blood and lymph circulation.
  • Preparing muscles for work/exercise?
  • Soothes tired muscles.
  • Supports recovery after exercise.
  • Promotes relaxation.
Heat

Heat is non-invasive, gentle, and well accepted with many associated benefits, including:
  • Maintaining good oxygen supply to muscles.
  • Encouraging muscle relaxation.
  • Increasing flexibility and elasticity of tissue.
Using heat is a great way to help sensitive horses who may find massage too much. Research
suggests that tissue temperature needs to increase by at least 3 to 5°C from the resting temperature (Bockstahler et al, 2004). Amongst many other sources, AAEVT’s Equine Manual for Veterinary Technicians by Martha Mallicote from University of Florida, et al states: ‘Applying heat at temperatures of 40-45°C for 15-30 minutes results in vasodilation, increasing blood flow.’

Who is the Massage Pad Heatsense for?

All horses and ponies could benefit from the Massage Pad Heatsense, including:
  • Horses on box rest to maintain good blood flow.
  • After exercise to help support recovery.
  • Before exercise as part of warm up.
  • At a show to relax after travelling.
  • On your horse’s day off as part of a maintenance programme.
  • Anytime as a reward.
What is it made of?

The Massage Pad Heatsense is made up of polyurethane, or PU, with foam padding. The PU outer makes the product extremely hardwearing, but also hygienic – which is ideal if it is shared between many horses and ponies. It is resistant to water and grease, but also to fungus. This material paired with the padding also makes it comfortable for the horse.

Six massage motors are positioned in the target areas for horses and ponies. There are two either side of the wither, two mid-ways down the pad and another two behind the saddle area. The careful design of the massage pad then facilitates the spread of the massage along the back muscles. The heating element is housed within the back third of the Massage Pad and heats a gel pad, which in turn will heat the horse. This ensures that the heat is evenly dispersed and consistent. It also acts as a safety barrier. This part of the Massage Pad also has a sensor to ensure the horse doesn’t overheat, for example when using the pad in warmer weather or after exercise when the horse is naturally warm.

How do I care for the Massage Pad Heatsense?

The Massage Pad Heatsense just needs a gentle wipe down with a damp, clean cloth if the material gets scurfy. For Battery and Charger care, please see their safety instructions included in the packaging.

Caution! Do not use on the following:
  • Open wounds, new injuries, or new swelling (for the first 48 hours).
  • Where there is suspected infection or malignant tumours.
  • Burn injuries or deep vein thrombosis.
  • Over the abdomen if pregnant, or at all during the first trimester
  • Circulatory problems, causing hypo or hypersensitivity to heat.
  • Active bleeding, bruising or haematoma.
  • Bony areas such as the wither, point of shoulder or hip.
  • Do not apply more than 1 heat session at a time on the same horse.

Battery Life:

The high performance Heatsense Battery can deliver up to ten sessions of effective Heat & Massage therapy. This is equivalent to five hours of use. In extreme cold conditions this may reduce to eight sessions.

To preserve the life of the battery we strongly recommend unplugging the battery from the cable after every use.

After ten heat and massage sessions we recommend charging the battery, this ensures that the
Heatsense can deliver the heat therapy at the required temperatures. After ten uses the heat may still be delivered but it is unlikely to be at the optimum temperature.
  • €601.42
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  • $836.12
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  • $748.71
    CAD
  • $924.79
    NZD
  • $522.74
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  • CHF467.11
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